TERMS AND CONDITIONS

Official Terms and Conditions Shiokambing — Your Platform Guidelines

This document outlines the rules, rights, and responsibilities governing use of the shiokambing platform. Please read it carefully before registering or using any of our services.

Effective Date: 1 January 2026  |  Version 3.2

Key Principles of shiokambing Terms

Six pillars that form the policy framework of our platform to protect every player.

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Binding Agreement

By registering and using the shiokambing platform, you automatically agree to all stated terms. These terms form a legally binding contract between you and shiokambing.

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Account Protection

Each account is the exclusive property of one individual. shiokambing strictly enforces a one-account-per-person policy — sharing or transferring accounts is strictly prohibited.

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Financial Transparency

All deposit, withdrawal, and bonus transactions are processed according to clear and transparent policies. There are no hidden fees — all financial terms are plainly stated and accessible at any time.

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Data Protection

Your personal information is collected and used in accordance with the shiokambing Privacy Policy, which complies with data protection laws. We do not sell or share your data with third parties without your consent.

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Fair Play

All games on the shiokambing platform use a certified, independently tested random number generator (RNG). Game outcomes are entirely random and cannot be manipulated by any party.

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Right to Amend

Shiokambing reserves the right to update these terms and conditions from time to time. Any material changes will be communicated to members and the new effective date will be clearly stated.

Important: This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and Shiokambing ("Platform", "we", "us"). By accessing, registering for, or using any part of the shiokambing platform, you confirm that you have read, understood, and agreed to be bound by all terms stated herein.

01 Agreement Definitions & Scope

In this document, the following terms carry the meanings stated:

  • "Platform" refers to the shiokambing website, iOS and Android mobile apps, and all digital services provided by us.
  • "Member" refers to any individual who has successfully registered and holds an active account at shiokambing.
  • "Wagering" refers to any real-money activity on the platform, including sports betting, online casino, Live Casino, and Slots.
  • "Balance" refers to the total real money balance in a member's account, excluding any unreleased bonuses.
  • "Bonus" refers to bonus credits, free cash, or other benefits granted by shiokambing to members under specific promotional terms.

These terms apply to all shiokambing platform users without exception, including casual visitors, registered members, and premium account holders. Continued use of the platform following any amendments to these terms constitutes acceptance of the revised terms.

02 Eligibility & Registration Requirements

To register and use the shiokambing platform, you must meet all of the following eligibility requirements:

  • Be at least 18 years old on the date of registration.
  • Registering in a personal capacity only — not on behalf of another person or business entity.
  • Not be subject to any local legal prohibition that restricts participation in online wagering activities.
  • Providing accurate, truthful, and up-to-date personal information during registration and identity verification (KYC).
  • Not have been previously suspended or banned from the shiokambing platform for any reason.
Warning: shiokambing reserves the right to request identity verification documents at any time. Accounts that fail to complete the KYC process within the stipulated timeframe may be suspended until verification is complete.

The registration process requires you to provide your full name, an active email address, a valid Malaysian phone number, and additional information for verification purposes. shiokambing uses an automated verification system to validate the accuracy of the information provided.

03 Account Usage & Member Responsibilities

One Account Per Individual

Each individual is permitted to hold only one active account at shiokambing. Multiple registrations by the same individual — whether using a different name, email, phone number, or IP address — are strictly prohibited and may result in closure of all related accounts and forfeiture of balances.

Password Security

You are fully responsible for keeping your account login credentials confidential. Shiokambing recommends that you:

  • Using a strong password containing a mix of uppercase letters, lowercase letters, numbers, and symbols.
  • Enabling two-factor authentication (2FA) for an additional layer of account security.
  • Not share your password with anyone, including family members.
  • Immediately change your password and contact customer support if you suspect your account has been accessed without authorization.

Shiokambing will not be liable for any losses arising from your failure to safeguard your account credentials.

Update Information

It is your responsibility to ensure that your profile information remains accurate and up to date. Any changes to personal details such as your phone number or address must be reported to the shiokambing support team promptly.

04 Deposits, Withdrawals & Financial Policy

Deposit

Shiokambing accepts deposits via a variety of approved payment methods, including FPX, interbank transfers, digital wallets (Touch 'n Go eWallet, GrabPay), and other local methods listed on the deposit page. All deposits are processed in Malaysian Ringgit (MYR).

The minimum and maximum deposit limits are as stated on the Deposit. shiokambing does not charge any processing fees for deposits; however, your payment provider may apply their own charges.

Withdrawal

Withdrawal requests will be processed by the shiokambing finance team within the stipulated timeframe once all verification requirements are met. Withdrawal requirements include:

  • Completed and approved KYC identity verification.
  • All applicable wagering requirements for the associated bonus have been fully met.
  • Withdrawals may only be made to a bank account or digital wallet registered under the same member's name.
  • Shiokambing reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
Important Note: shiokambing is not responsible for any delays caused by the bank or third-party payment providers. If you experience any withdrawal issues, please contact our support team via live chat.

Inactive Account

Accounts showing no login activity or transactions for 12 consecutive months are considered inactive. A monthly administrative fee may be applied to inactive accounts after that period. Members will be notified by email before any charges are applied.

05 Bonuses, Promotions & Related Terms

All bonuses and promotions offered by shiokambing are subject to specific terms stated alongside each offer on the Promotions. The following general terms apply to all bonuses:

  • Bonuses may only be claimed by eligible members who meet the criteria set for each promotion.
  • Bonuses cannot be directly converted to cash unless the associated wagering requirement has been fulfilled.
  • Shiokambing reserves the right to cancel any bonus if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
  • Each bonus has a validity period. Expired bonuses cannot be used or redeemed.
  • Any winnings obtained using bonus funds are subject to wagering requirements before they can be withdrawn.
Reminder: Using multiple accounts to claim the same bonus or any form of promotional system abuse will result in cancellation of all bonuses and potential account closure without notice.

06 General Wagering Rules

All wagering activity on the shiokambing platform is subject to the specific game rules stated within each betting category. General rules that apply include:

Finality of Results

The results of all settled bets are final and cannot be disputed unless there is clear evidence of a technical or system error. Shiokambing reserves the right to void or correct any bet affected by technical disruptions or inaccurate data.

Sports Betting

Shiokambing offers pre-match and in-play betting markets across a wide range of sports. Odds displayed are accurate at the time of display but are subject to change. Odds agreed upon at the time of bet placement are final.

Casino Games

All casino games use RNG technology that is certified and periodically tested by independent bodies. The return-to-player (RTP) percentage for each game is as stated in that game's information.

Technical Disruption

In the event of a technical disruption affecting the integrity of a game or wager, shiokambing reserves the right to void the bet and refund the original stake to the member's account. No additional compensation will be provided for technical disruptions.

07 Prohibited Conduct & Activities

The following activities are strictly prohibited on the shiokambing platform and may result in account suspension or closure, as well as legal action:

  • Registering multiple accounts or assisting others in doing so.
  • Using bots, automation software, or any technical method to gain an unfair advantage.
  • Engaging in fraud, money laundering, or any illegal activity using the platform.
  • Share your account or sell account access to another party.
  • Exploiting any bugs or system vulnerabilities for personal gain — any bugs discovered must be reported to us.
  • Harassing, threatening, or behaving rudely toward shiokambing customer support staff.
  • Uploading or transmitting unlawful, obscene, or threatening content.
  • Attempting to access sections of the platform not authorized for general users.

Shiokambing employs both automated and manual monitoring systems to detect suspicious behaviour. Any activity found to be in violation of these terms will be investigated and appropriate action will be taken.

08 Account Suspension & Closure

Shiokambing reserves the right to suspend or close any account at any time, with or without prior notice, if:

  • A breach of any section of these terms and conditions has occurred.
  • Account suspected of involvement in fraudulent activity or money laundering.
  • Information provided during registration found to be false or misleading.
  • Member found to have violated the one-account-per-person policy.
  • Upon request by the relevant authority or regulatory body.

Members may also request voluntary account closure by contacting the customer support team. Prior to closure, any valid real-money balance will be returned to the member once all required verifications are completed, provided no terms violations have occurred.

09 Liability Limit & Disclaimer

The shiokambing platform is provided on an "as-is" basis. While we strive to maintain high availability and performance, shiokambing does not guarantee that the platform will always be free from errors, interruptions, or technical failures.

Shiokambing will not be held liable for:

  • Direct or indirect financial losses arising from technical disruptions beyond our control.
  • Losses arising from a member's failure to maintain account security.
  • Actions by third parties, including payment providers or game suppliers.
  • Any losses resulting from betting decisions made by the member.
Important Reminder: Wagering involves financial risk. You are solely responsible for your own betting decisions. Please ensure you only bet amounts you can afford to lose.

10 Responsible Gaming

Shiokambing is committed to promoting responsible gaming and member well-being. Our platform provides a range of tools to help members manage their playing habits:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
  • Loss Limit: Set a maximum loss limit to prevent excessive losses.
  • Break Time: Take a temporary break from the platform for a duration of your choice.
  • Self-Exclusion: The option to fully self-exclude from the platform for a set period or permanently.

For more information on available support tools and resources, please visit our Responsible Gaming page. If you or someone you know has a gambling problem, please seek professional help.

11 Intellectual Property & Copyright

All content on the shiokambing platform — including but not limited to logos, designs, graphics, text, software, and user interfaces — is the exclusive property of shiokambing or our licensors and is protected by applicable copyright laws.

You are not permitted to:

  • Copying, redistributing, or reproducing any platform content without written permission from shiokambing.
  • Using the shiokambing brand name, logo, or trademarks for any commercial purpose.
  • Reverse engineering any part of the platform's software.

12 Term Amendments & Applicable Law

Shiokambing reserves the right to amend, update, or replace any part of these terms and conditions at any time. Material amendments will be communicated to members via their registered email and an in-platform notice at least 7 days before the new effective date.

Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before the amendment's effective date.

These terms and conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or relating to these terms shall first be resolved through good-faith negotiation before any further action is taken.

Contact Us: If you have any questions regarding these terms and conditions, please contact our customer support team via live chat available 24/7 or visit the FAQ page for answers to frequently asked questions.

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