Your privacy is not merely a priority — it is our core commitment. This document details how shiokambing collects, processes, protects, and respects the personal data of every member.
Six core principles that shape how we handle your personal data every day.
All data transmitted between your device and shiokambing's servers is protected by 256-bit SSL encryption. Sensitive information such as passwords and payment details is never stored in plain text.
Shiokambing has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent.
The shiokambing privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle your data in accordance with legally recognised data protection principles.
You have the full right to access, correct, delete, and object to the processing of your personal data. Our privacy team is ready to handle any data-related requests within the stipulated timeframe.
The shiokambing infrastructure is protected by a round-the-clock security monitoring system. Any unauthorised access attempts or cyber threats are detected and addressed both automatically and manually.
We clearly explain why we need each type of data, how it is used, and how long it is retained. There is no hidden data collection — you always know what information we hold about you.
This Privacy Policy is published by Shiokambing ("we", "our platform") and applies to all users who access or use the shiokambing platform via our website, iOS or Android mobile app, or any other digital channel we operate.
We recognise that your personal data is a trust placed in us, and we take this responsibility seriously. This policy explains our privacy practices transparently so you can make informed decisions about your use of the shiokambing platform.
By using the shiokambing platform, you agree to the collection and use of your information as described in this policy. If you do not agree with any part of this policy, please stop using the platform and contact us to request account closure.
Shiokambing collects various types of personal data depending on how you interact with our platform. The data we collect falls into several main categories:
| Data Category | Example | Requirements |
|---|---|---|
| Identity Verification | Name, IC, date of birth | Mandatory (KYC) |
| Contact Data | Email, phone, address | Mandatory |
| Financial Data | Bank account, transaction records | Mandatory |
| Technical Data | IP, devices, activity logs | Automatic |
| Cookie Data | Preferences, session, analytics | Preferences |
Shiokambing collects your personal data through several different methods:
Most of the data we hold is provided directly by you during the registration process, KYC verification, financial transaction processing, or when you contact our customer support team. This includes information you enter in registration forms, documents uploaded for KYC, and communications you send to us.
When you use the shiokambing platform, our systems automatically record certain technical data including your IP address, device type, operating system, web browser, and usage patterns. This data is collected using cookies, session tokens, and industry-standard tracking technologies.
In certain cases, we may receive personal data from third-party identity verification providers we use to streamline the KYC process, or from payment providers when processing your financial transactions. All such third parties are bound by strict confidentiality agreements.
Shiokambing only processes your personal data for legitimate and necessary purposes. The following are the primary purposes for which we process your data:
Shiokambing does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, we may share your data in the following limited circumstances:
We share necessary data with third-party service providers we use to operate the platform, including cloud infrastructure providers, payment processors, KYC service providers, and licensed game suppliers. All providers are bound by strict data protection agreements and may only use your data for purposes we specify.
We may disclose your personal data to authorities or regulatory bodies when required by law, court order, or valid legal process. This includes reports required under Malaysia's anti-money laundering laws.
Where necessary, we may disclose data to protect the rights, property, or safety of shiokambing, our members, or the public from serious threats.
The shiokambing platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The cookies we use fall into several categories:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of the shiokambing platform.
Shiokambing implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, misuse, or disclosure:
Shiokambing retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Our general data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Service provision |
| Transaction Records | 7 years after transaction | Legal compliance |
| KYC Documents | 5 years after account closure | AML Requirements |
| Communication Logs | 2 years | Customer support records |
| Technical Data & Logs | 12 months | Security & analytics |
| Closed Account Data | 5 years after closure | Legal obligations |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with our approved data disposal procedures.
As a data subject, you hold rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). shiokambing respects and facilitates the exercise of these rights:
To exercise any of the above rights, please contact our privacy team via live chat or support email. We will process your request within 30 business days. For complex cases, this period may be extended up to 60 days, with prior notice to you.
The shiokambing platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data of individuals under 18 years of age.
If we discover that a child's personal data has been collected unintentionally, we will take immediate steps to delete that information and close the associated account. If you believe your child has registered on our platform without your knowledge, please contact our support team immediately.
Shiokambing employs an integrated age verification process during registration and KYC procedures to ensure all members meet the minimum age requirement.
Shiokambing reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Any material amendments will:
Continued use of the shiokambing platform after the effective date of any amendment constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:
Our privacy team is committed to responding to all enquiries within 3 business days. For formal data rights requests, the processing period is up to 30 business days.
Enjoy a safe, fair, and exciting online betting experience with full privacy assurance. Register for free and start playing alongside more than 500,000 members in Malaysia.